System Status:

Current System Status

Microsoft Email Problems

15:56 09/06/2017

We are currently seeing a large amount of emails being deferred when sending to Hotmail/Outlook and other Microsoft addresses. This includes and domains that have emails hosted with Outlook services.

This is still ongoing, we are continuously monitoring this and will keep this page up to date with the latest information.

E-Mail Delivery to BT and Yahoo

15:57 09/06/2017

We are seeing some failures as well as delays with Mail Delivery to BT and Yahoo addresses from messages sent from our network.

We are still seeing some rejections and delayed messages to these mail providers and are continuing to work to resolve these problems. We apologise for the ongoing nature of this issue and for the inconvenience caused.

AOL - Sending Issues

15:58 09/06/2017

We are seeing that a number of rejections to AOL, this looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mail servers. We are currently investigating, our apologies for any inconvenience caused here in the meantime.

ImageMagick Removal - Shared Windows

14:53 21/07/2017

Following a recent security evaluation of the shared Windows platform we have identified several potential vulnerabilities in the third party application ImageMagick. As the application is deemed vulnerable we will be removing it from all systems with immediate effect. We apologize for any inconvenience this may cause.

web100, web101, web102, web103, web105, web106, web107, web108, web110, web111, web112, web113, web234, web235, web236, web237, web244, web245, web246, web247, web248 abnormal servers behaviour

14:21 23/07/2017

We are currently seeing abnormal behaviour on these servers in the form of potential connection issues and are investigating the causes.
We expect to have them back to normal operation soon, and apologise for any inconvenience caused.

Update - We are still aware of customers experiencing temporary connection issues on these servers, the sites may have problems displaying content showing a 403 forbidden error or a blank white page.

We are still investigating this and will update once we have further information, we apologise for any ongoing inconvenience caused.

Planned System Maintenance

There is currently no planned maintenance.

 

 

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